Cyntsations.com

"It's so good to be pampered!"

CYNTSATIONS.COM
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CHILL-AX
                              ~ Customer Care ~                
To U.S. & U.S. Territories                      
  
  ELECTRONIC ORDERS
 
CREDIT/DEBIT CARD ORDERS: To place an order, select your item(s), click add to cart and your item(s) will be added to your cart. Should you desire more than 1 of the same item, change the quantity to the amount you'd like, then click update. To remove an item from your cart, click the "remove" box, click update and the item will be removed. You may continue shopping or checkout. Upon checkout you will be directed to PayPal's safe and secure website to complete your purchase. A paypal account is not required to place an order. It is an option. After payment you will be redirected to our site to Chill-ax! 
  
 MAIL ORDERS
  
PERSONAL CHECK/MONEY ORDER ORDERS: Inform us of your order so we may expect it. 
 
Option 1
 
Print and complete order form in Adobe  .pdf file  
Get Adobe Reader here  if not already installed on your computer or request an order form by e-mail.
 
Complete order form following instructions in Option 2 (Except printing 2 copies of shopping cart). Afterwards, why not take a few and Chill-ax!  
 
Option 2
 
To place an order, select your item(s), click add to cart and your item(s) will be added to
your cart. Should you desire more than 1 of the same item, change the quantity to the amount you'd like, then click "update". To remove an item from your cart, click the "remove" box, click update and the item will be removed. A paypal account is not required to place an order. It is an option. In the cart, enter shipping zip code, click calculate total order, and click update. Taxes, shipping costs (Federated States of Micronesia), and order total are calculated. Complete your billing information: Name, Address, City, State, Zip Code, Telephone Number and E-mail Address. Also complete the ship to information: Name, Address, City, State, Zip Code and Telephone number if different from billing. Otherwise note as: SAME AS BILLING. Print two copies of your shopping cart. Mail one with payment. Keep one for your records. Afterwards, why not take a few and Chill-ax!  
  
Option 3
 
If you are unable to print the order form or shopping cart, follow the instructions in Option 2. Write and mail all information from the shopping cart, including applicable tax, insurance, and/or additional service costs. You will receive an order confirmation by e-mail when payment clears, a shipping notice when your order has shipped, along with a USPS delivery confirmation number. Afterwards, why not take a few and Chill-ax!  
 
 
INTERNATIONAL ORDERS
 
Please e-mail us for shipping availablity to your country
 
YOU WILL BE INVOICED BY E-MAIL
PLEASE DO NOT USE SHOPPING CART FOR INTERNATIONAL ORDERS!!
 
To order please select your items and e-mail us for a shipping qoute to your country/shipping address. E-mail your order. Be certain to include your complete correct billing Name, Address, Telephone number and the same info for the shipping address. If they are the same note as: SAME AS BILLING. You will receive an invoice to pay through PayPal's secure website. A PayPal account is not required to place an order. It is an option. Afterwards, we invite you to Chill-ax!
 
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TAX
 
Florida
 
Florida State law require that we collect 6% Sales Tax and 0% - 1.5% Discretionary Sales Surtax (County Surtax) (percentage depending on your county), on orders shipped within the state of Florida.
 
  *U.S. Territories see customs and tax information below according to your country.
**INTERNATIONAL see info below in International shipping.
 
FREE GIFT
 

1)  Free gift with most orders. Enter your referral code from the back of  the card at checkout in the "Instructions to seller box", to receive your free gift! No card? No code? No problem. Use code: WEB. Free gift may include but not limited to a perfume or cologne sample. U.S. and *U.S. territories only. See Certified Mail cost shipping note for Federated States of Micronesia

 

2) Buy 3 single fragrance samples and get a 4th one free! The fourth our choice of fragrance. 

 

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 PAYMENT

 
Master Card, Visa, American Express, and Discover credit cards are accepted. Debit cards with the Visa/Master Card logo for e-check (electronic check) (Approximately 5 days to transfer funds from your checking account, and (instant transfer) funds instantly transfered from checking account, are also accepted through PayPal's safe and secure website. A PayPal account is not required for purchases. It is and option. If you have an existing PayPal account, you may sign in. A receipt of your transaction will be e-mailed to you. Personal checks/money orders drawn on U.S. banks only are also accepted. It can take up to 10 days for personal checks to clear. Please be certain you have sufficient funds before considering paying by check!  Orders are shipped within 1 business day of receipt of cleared payment. Orders paid by USPS (United States Postal Service) and Western Union money orders, ship within 1 business day also. 
 
                                                      
Please make personal check/money order payable to:
 
Phillip Edwards, Jr.
 
Mail to:
  
OUR NEW MAILING ADDRESS IS: 
 
Cyntsations.com
P O Box 414969
Miami Beach, FL  33141-0969
  
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INTERNATIONAL PAYMENTS
 
International orders: You will receive and invoice to pay through PayPal's secure website. Payments accepted in U.S. DOLLARS ONLY.  A PayPal account is not required to place an order. It is an option.
 
Shipping to U.S. Territories include Puerto Rico, U.S. Virgin Islands, American Samoa, Guam, Northern Marianas, Federated States of Micronesia, and Marshall Islands. 
 
Orders are shipped by USPS (United States Postal Service) within 1 business day of receipt of cleared payment. Orders are shipped via First Class Mail with delivery confirmation (allow 3-5 business days for delivery) and Priority Mail (allow 3-4 business days for delivery). Shipping is FREE on most *U.S. Territories orders. See shipping service cost for Federated States of Micronesia.
 
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    SHIPPING
  U.S.
 
We ship within the United States, Alaska and Hawaii. Orders are shipped by USPS (United States Postal Service) within 1 business day of receipt of cleared payment. Orders are shipped via First Class Mail with delivery confirmation (allow 1-5 business days for delivery) and Priority mail (allow 1-3 business days for delivery). Shipping is FREE for U.S. and most *U.S. territories orders. See shipping service cost for Federated States of Micronesia
 
SHIPPING
ADDITIONAL SERVICES
U.S.
 
Insurance is optional however it is required for some items. If you'd like your order insured, urchase insurance equal to the total of your order before checkout. It covers items that are lost and damaged. We are not responsible for uninsured items that are lost, damaged, undelivered.
 
 
INSURANCE:                                        
   
Need additional insurance? Please contact us at customercare@Cyntsations.com 
 
 
  SHIPPING
U.S. TERRITORIES
 
 
Delivery Times
 
Puerto Rico 3 days - Subject to taxes in your country.
 
U.S. Virgin Islands 3-4 days - Subject to taxes in your country.
 
American Samoa 4 days - You may incur Customs fees upon delivery which are the customer's responsibility.
 
Guam 3-5 days You may incur Customs fees upon delivery which are the customer's responsibility.
 
Northern Marianas 3-5 days- You may incur Customs fees upon delivery which are the customer's responsibility.
 
Federated Micronesia 3-5 days, *Shipping by Certified Mail is required. Delivery Confirmation is not available. You may purchase this service below. We will forward your article number to you when we receive it. You may incur customs fees upon delivery which are the customer's responsibility.
 
Marshall Islands 3-5 days - You may incur customs fees upon delivery which are the customer's responsibility.
 
 
SHIPPING
ADDITIONAL SERVICES
U.S TERRITORIES
 
*Additional shipping services such as Certified Mail are to be purchased by the customer prior to checkout. Your order will ship promptly if the added service is purchased. If it has not been purchased your order will be held until it is purchased. If paying by personal check/money order (U.S. Postal Money Orders only) please include the cost of $2.80 for *Certified Mail in your payment.We will forward your article number to you when we receive it. Reminder: Mail order payments to be drawn on U.S. banks only.
  
 
CERTIFIED MAIL:  $2.80 
*Federated States of Micronesia
                                           
                                             
INSURANCE:             
                                                       
 **INTERNATIONAL SHIPPING
 
International orders are shipped via USPS Priority Mail International. All international orders are shipped with a delivery confirmation number and e-mailed when your order is shipped. Delivery 6-10 business days. Customers are responsible for customs duties, taxes, and fees when package reaches his/her country. Not all items ship to all countries. Please e-mail us to inquire about shipping to your country.
 
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PRIVACY
 
You are valued as a customer and your privacy is important to us. We will not share, sell, or lease or exchange your name or any information given to us by you to any individual or company. We ask for your name, address, e-mail and telephone number as contact information to fulfill your order and/or to send you special offers, newsletters, or promotions that you may sign up for. Should you decide to no longer to receive these occasional mailings, please contact us to unsubscribe and your name will be removed promptly.